Corporate Wellness Specialist Exam

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1. What are the three «essential ingredients» to sustaining participation?

Personalized programming, clear communication, meaningful and tangible incentives

A good wellness company, health challenges, and health trackers

Sage, rosemary, and thyme

“Walking the talk,” detailed HRAs, group incentives

2. What is the most important step before designing and implementing a corporate wellness program?

Identifying communication channels

Setting KPIs

Identifying employees’ needs

Contacting wellness providers

3. What is a reason that an employee would not respond to an offer to engage in a wellness program?

The offer is not relevant to them or they have personal barriers in their life which prevent their engagement.

Offering incentives for participation

Diverse activities

None of the above

4. What is meant by “walking the talk?”

Following through with incentives

Having leadership engaged in your program

Having access to a track where employees can walk, and talk business

Using personalized tracking programs

5. A wellness program works best when it is viewed like a work requirement.

True

False

6. What are the four essential components of wellness a good corporate wellness program seeks to address?

Lifestyle choices, organizational wellness, emotional wellness, and physical wellness

Profit, ROI, Productivity, and Sustainability

Corporate Leadership, low healthcare costs, better workplace dynamic, a function wellness committee

None of the above

7. Which role of a wellness committee member is missing from the following list: Researcher, strategist, policy maker, and ________?

Manager

Participant

Educator

Reformer

8. Which of the following is not a description of creating SMART goals?

Specific

Measurable

Meaningful

Attainable

9. What are the three levels of motivation?

Needs, Wants, and Undesirable

Innate, Intrinsic, and Extrinsic

Fear, Pride, and Humiliation

Risk Aversion, Risk, and Reward

10. Corporate wellness infrastructure is built on three levels:

Employees, corporate culture, management

The headquarter, secondary offices and employees working on the field

Wellness champions, Wellness Committee și Wellness Coordinator

Top management, supervisors, employees

12. The skills and qualities of a successful wellness champion include:

They have been chosen at random

Fanaticism about health and wellness

Leadership, empathy, enthusiasm

All of the above

13. What is the best way to maximize participation?

Offer a few activities that many people

Offer a variety of activities

Focus only on mental wellness

None of the above

14. What is the goal of for the first years of a wellness program

Maximize ROI

Focus on employee participation

Look to cut costs

Discover new actives to maximize wellness

15. Which of the following are some of the biggest pitfalls in wellness programs today?

Being impatient

Not offering carrots

Not setting health goals

All of the above

16. What does it mean to have “skin in the game” and be aware of your own health?

People are more likely to make smart decisions if they have a personal stake in the outcome

Wellness programs should offer contact sports like football and basketball

Companies should offer wellness programs that include spa treatment which are good for the skin

By setting personal goals, the wellness program is likely to succeed

17. Why is an HA the first step on the path to behavior change for employees?

It provides feedback to get someone started

It provides an exercise and nutritional guideline

It is self-directed an requires thought

All of the above

18. What is an HRA’s primary job?

Identifying the level of an individual’s health risk

Cutting medical costs

Replacing the welless program

All of the above

19. A health risk assessment identifies individual health risk through medical consults.

True

False

20. Why are HRAs beneficial to employers?

They provide secret information

Employers get benefits from insurance companies for implementing them

They provide insight into possible near and future disease problems, and strategies to combat it

It costs the company nothing

21. Which of the “three key trends” is missing from the following list: Engagement, Incentives, ________?

Progress

Accountability

Sustainability

Return on Investment

22. What is meant by a “teachable moment”?

The point after results are given and action is most likely

The point after a person fails their wellness goal, and has to learn a lesson

The point where the employees are taught about the wellness programs

None of the above

23. Health fairs are important because:

They’re a good opportunity for companies to make profit by selling healthy products

The activity of the wellness committee becomes visible to managers

They build enthusiasm and help employees understand the benefits of the wellness program

They act like an incentive for future activities

24. Why don’t incentive structures lead to behavior change?

Incentives lead to material and financial acquisition.

The people spend their incentive money on Fast Food.

The money never arrives.

The money is taken out of people pay checks to incentivize them.

25. The challenge of incentives is to appeal to the majority of employees to:

Maximize participation

Promote long term behavior change

Promote exessive effort on rewarding results

Both a and b

26. Fill in the blank: An incentive strategy is only as effective as its ability to meet the needs of its __________.

Return on Investment

Short term goals

Long term goals

Unique employee culture

27. Is fun a good strategy for corporate wellness programs?

No, because employees are not going to take the program seriously

Yes, because it is easier for the wellness committee to organize fun activities

No, because fun activities hava e low ROI

Yes, because they don’t require incentives and often more employees participate in activites

28. An example of creating an intrinsically motivating incentive is to offer employees the the ability to earn rewards to give to charity.

True

False

29. How many modes of communication are needed for people to notice and understand the message?

One

Three

Five

Seven

30. How many times must a message be sent for it to be noticed and understood?

One

Three

Five

Seven

31. For optimal results, wellness goals must be:

Set for a high ROI

Set on the short term, for immediate results

Integrated with corporate wellness

Evaluated at least once a month

32. Getting leaders involved in wellness programs is important because:

Employees will feel compelled to participate, out of respect for their superiors

If they don’t participate, they won’t allocate resources for future programs

They are role models for employees and they lead by example

They evaluate the program hands-on and decide wheter or not to continue

33. For optimal evaluation you need to get at least __________ of employees to complete the HR.

80%

50%

30%

25%

34. Which of the following is/are part of the characteristics of a wellness culture?

It’s built over time.

It offers support to employees for changing behaviors.

It is closely tied to the corporate culture and the mix of internal policies.

All of the above

35. For an effective communication, wellness messages need to be expressed:

As elaborate as possible, so employees understand all the details

Using technical terms, for credibility

Clear and concise

Widely, to get all the information

36. What is the average attention span? How much time do you have to gain people’s attention?

If the message is well written, this is not relevant

2.7 seconds

1 minute

30 seconds

37. Often you can get employees to act on your messages without telling them why and asking them to do it.

True

False

38. To maximize participation to wellness programs it’s recommended that you:

Use the social networks that employees are already using

Forbid access to social networks during work hours because they are distracting

Create at least to internal platforms, one for communication and the other for evaluation

Traditional communication channels get the job done. There is no need for social networks

39. When it comes to wellness programs, you have to aim for a high ROI, especially in the first two years.

True

False

40. How does happiness impact productivity at work?

Happiness is not, in any way, linked to productivity.

Less happy employees are more productive, because they are not distracted by other thoughts.

Happier employees are more motivated, engaged and creative

Happy employees get bored easily with daily tasks

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Corporate Wellness Specialist Exam